A 2016 Survey of America’s Physicians Practice Patterns and Perspectives found that 41% of doctors felt negative about their office management. This statistic shows that there is room for improvement in the physician office environment. Outsourcing has become more popular among independent practices that embrace change and seek innovation in business processes, including revenue cycle management. MPMR Medical Management offers many strategies to improve your front office management processes.
Freeing Up Office Space
Physician offices become crowded quickly, especially when there are charts and paperwork to be stored. To free up office space, we recommend electronic medical records, as well as outsourcing of certain responsibilities. We free up space for medical equipment and hardware storage. The excess space will help create additional offices and patient rooms.
Decrease Employee Turnover
The billing of your practice can be outsourced to avoid training expenses, use of space, and high turnover of employees. Billing work can be streamlined to avoid loss of revenue. This will also cut down on incoming phone calls and wasted time by going through your front desk. This frees up employees to be able to handle calls related to scheduling appointments and collecting co-pays.
Knowing the Marketplace
By outsourcing front office tasks, you do not have to worry about the ever-changing billing and insurance industry. We focus on the healthcare market so you can worry about patient care. In addition, our billing and coding specialists have a broad knowledge of trends in the billing marketplace.
Payer Rule Changes
A good billing service is aware of proposed and pending changes that could affect the physician practice revenue cycle. This includes technical changes that seldom hit the radar until reimbursement is impacted. We offer insight into the world of payer rules through front office management, which allows your practice to have an edge up in this industry.
Having Access to Solid Data Analytics
Outsourcing front office management is beneficial from a data analytics standpoint. We outsource to assist in education and increase the understanding of how your practice performs to others in your area of specialty. Billing services will help identify potential problem areas in the current billing process, which avoids future errors that will negatively impact claims.
Improving Accounts Receivables
When you outsource to MPMR Medical Management, you can enjoy the benefit of knowing where you stand regarding accounts receivables. Our services tell you monthly what percentage of claims are paid and how many are outstanding. In addition, this data is valuable information for practice analysis and to know what to expect in terms of paying employees bonuses.
Front office management services allow you to be prepared for payer audits. Billing services are seasoned when it comes to audits, and we understand the vocabulary and documentation needed to pass. Seeking innovation and embracing change are important for the success of your practice, and we work to improve payer audit pass rates.
Adapt to Change
Using a front office management system will help you adapt to change more easily. We know that change is hard for a business. Healthcare changes dramatically over a short time period, and will continue to do this. Our management company is designed to anticipate and flow with these changes. You do not have to learn new codes, sift through data, or worry about these issues.